SeedFi is a financial technology company. In Canada, SeedFi operates under The Dataseed Company Canada LTD. The Dataseed Company Canada LTD is incorporated in Canada and registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB) with Registration Number: C10001220. Right now, we are laser-focused on providing the best experience for remittance between Canada and Nigeria (both ways).

Make sure the email or phone number entered is correct and that you have a stable internet connection. Tap Resend OTP to request a new code. If you still do not receive the OTP, there may be a temporary delay from the provider. Please contact support for help.

You will need: A valid government-issued ID, a successful selfie and liveness check, and correct address information. Users in Nigeria may also be required to upload a valid utility bill.

Some profile details cannot be changed after KYC verification for compliance reasons. If you need to update your information, please contact support for assistance.

Use the Forgot Password option on the login screen to reset your password. Also confirm that you are entering the correct email and that your account has not been suspended or deactivated.

No, Kouriar does not charge any fees.

We use real-time market data to provide competitive mid-market exchange rates. Our goal is transparency, so the rate you see is the rate you get—no hidden markups or "surprise" percentages added at the final step.

Yes. Security and compliance are our top priorities. In Canada, The Dataseed Company Canada Limited (the entity powering Kouriar) is officially registered as a Money Services Business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under registration number C10001220.

We use bank-grade encryption and robust security protocols to ensure that your personal information and financial data are always safe and private.

Report it immediately in the app and contact support. The case will be escalated to the fraud or compliance team for investigation, and your account may be temporarily restricted for security while it is reviewed.

Phone Numbers: +1 (807) 907-1154 - Customer Service, +16478593141 - WhatsApp Number. Email Address: info@kouriar.com help@kouriar.com. Location: The Dataseed Company Limited. 3302 Carding Mill Trail, Oakville, Ontario L6M 1S1, Canada

Most transfers are completed within minutes. However, depending on bank processing times and verification requirements, some transactions may take longer. We will always provide a status update so you can track your money’s journey.

If your transfer fails, the funds will usually be reversed automatically to your source account or wallet. Please check your transaction history for updates. If the reversal is delayed beyond the expected timeframe, contact support for help.

If the transaction is still pending, contact support immediately so the operations team can try to stop it. If the funds have already been sent, recovery will depend on the receiving bank or payment provider.